Frequently Asked Questions.
Do I need to create an account to place an order?
To register, all you’re going to need to do is, provide us with your name, email address and mobile number.
Delivery cost?
Upon checkout, delivery is calculated based on the delivery zone
How long will my order take to be delivered?
Cairo within 1 – 4 Days, Other governorates within 5 – 7 days.
How do I refund an item?
Refund is permitted within 14 days (check Refund and Returns Policy) – Refunds are completed through our Social Media links.
How do I exchange an item?
Exchange is permitted within 14 days (check Refund and Returns Policy)
What payment methods are accepted?
We accept: – Cash on delivery (COD) & Online payments using Credit/Debit cards